# EagleEye — Complete Site Content > This document contains the full text content of https://www.eagleeyeapp.ai, the marketing website for EagleEye, an all-in-one venue management platform. --- ## About EagleEye EagleEye is the all-in-one, purpose-built platform for entertainment venues. It provides a single source of truth for an entire venue operation — from the front desk to the back office — covering reservations, point of sale, CRM, memberships, analytics, events, inventory, waivers, accounting, and more. The platform is built on a principle of deep configurability: operators configure every module to match their specific operating practices. EagleEye provides the framework; venues build the experience. Embeddable widgets match each venue's branding. User permissions are granular. Pricing models are fully customizable. **Website:** https://www.eagleeyeapp.ai **Customer Portal:** https://portal.eagleeyeapp.ai **Demo Request:** https://www.eagleeyeapp.ai (via "Request a Demo" button) --- ## Hero Section **Headline:** Effortless Venue Management. Unmatched Flexibility. **Description:** EagleEye is the all-in-one, purpose-built platform for all entertainment venues. Configure every detail and empower your team to deliver unforgettable guest experiences. --- ## Platform Capabilities EagleEye is described as: ONE PLATFORM. EVERYTHING CONNECTED. Full capability list: - Reservations - Point of Sale - CRM & Marketing - Analytics - Events & Leagues - Inventory - Hardware Integration - Staff Management - Gift Cards - Memberships - Mobile Apps - API Integrations --- ## Value Propositions ### Grow New Revenue Tap into new income streams with dynamic pricing, automated upsells, and flexible party packages. ### Secure Existing Revenue Reduce no-shows with secure deposits and custom cancellation policies. Nurture loyalty with a built-in CRM. ### Implement Efficiencies Automate manual tasks, optimize staff schedules, and streamline workflows to cut costs and save time. --- ## AVA — AI-Powered Venue Assistant AVA is EagleEye's intelligent automation engine. It continuously learns a venue's patterns and automatically optimizes operations in real time, so operators can focus on guests. ### Auto-Assignment AVA automatically assigns guests to optimal bays, lanes, courts, and other spaces based on venue flow, shifts, group size, preferences, and many other factors. ### Demand Prediction Forecasts busy periods and suggests pricing adjustments to maximize revenue. ### Intelligent Waitlist Manages queues dynamically and notifies guests with accurate wait times. **Live dashboard metrics (illustrative):** - Utilization: 94% - Wait Time: 8 min - Revenue: $12.4K **AVA insight example:** "Peak time detected. Suggesting premium bay assignments for 23% revenue boost." (Confidence: 94%) --- ## Toolkit — Complete Feature Suite EagleEye is the single source of truth for an entire operation. Every tool needed is seamlessly integrated into one powerful, intuitive platform. ### Operations #### Reservations Complete booking management. Map-based floor plan views, guest tagging (VIP, allergy flags, promos, check-in status), push notifications directing guests to their assigned space, and full booking lifecycle management. #### AVA (Auto-Assignments) - **Auto-Assignments:** AVA analyzes venue layout and guest preferences to automatically assign guests to optimal bays, lanes, courts, etc. - **Deep Insights:** Every chart and metric is analyzed by AVA to provide cutting-edge insights. - **Real-time Efficiency:** Machine learning and advanced algorithms reduce wait times. - **Autonomous Self-Service Kiosk:** AVA powers a self-service kiosk experience for guests. #### League & Tournament Management End-to-end event organization: - Registration - Rostering - Scheduling - Integrated Scoring (Trackman-compatible) #### Inventory Management - **Smart Reorder:** Auto-set reorder points from usage trends - **Scan & Receive:** Fast PO receiving with barcode support - **Supplier Insights:** Lead times and cost deltas at a glance #### Waivers Digital liability waivers with tablet support and digital signature capture. --- ### Guest & Revenue #### Point of Sale PCI-compliant payment processing integrated across the entire venue. - **Secure Payments:** PCI-compliant processing with tokenization and fraud checks - **Connected Terminals:** Reader sync and tap-to-pay across all devices - **Cash Drawer:** Open/close logs and reconciliation in real time - **99.8% Success Rate:** Resilient retries and offline queue for transactions - **Accepted payment methods:** Visa, Mastercard, Discover, Amex, Apple Pay, Google Pay #### CRM (Customer Relationship Management) Full customer profiles with lifetime value, visit history, spend data, and tier status. Marketing campaign automation with email and SMS flows. - Welcome series for new customers - Win-back emails for lapsed guests - Campaign metrics: open rates, send counts - Today's activity tracking: new leads, emails sent #### Memberships Tiered membership programs with customizable benefits per tier. - **Tiers:** Bronze, Silver, Gold, Platinum, Diamond - **Benefits (example Platinum):** Priority Booking, 20% Discount, Free Equipment, Guest Passes - **Auto-Renewal:** Configurable recurring billing - **Usage tracking:** Visits and savings per month - **Member cards:** Digital and physical membership card support #### Gift Cards - Sell digital and physical gift cards - POS-integrated issuance and redemption - Embeddable gift card widget for the venue's own website - Real-time balance tracking and breakage analytics #### Analytics & Reporting Unified, real-time business intelligence dashboard. - **Live KPIs:** Revenue, growth rate, conversion rate — auto-refreshed - **AI Analysis:** AVA analyzes all metrics to identify anomalies and provide actionable insights - **Multi-Source:** POS, reservations, memberships, and events unified in one view - **Weekly trends:** Visual chart breakdowns **Illustrative metrics:** Revenue $47.2K, Growth +12%, Conversion Rate 8.4%. AVA Insight: "Peak hours: 2–4pm show 23% higher conversion." --- ### Business Tools #### Accounting Financial management, payment reconciliation, and reporting. Detailed payment history with invoice-level drill-down. #### Employee Messaging Secure internal communication system for venue teams. - **Secure Chats:** Role-based access and data retention controls - **Announcements:** Broadcast updates to teams and shifts instantly - **Read Receipts:** Track acknowledgements for critical messages - **@Mentions:** Direct attention to people or roles #### User Permissions Deeply granular, role-based access control across all modules. Configurable per-employee permission sets with detailed permission breakdowns. --- ## Configurable Section **Headline:** Your Venue, Your Rules. Infinitely Configurable. Stop fighting your software. EagleEye was built on the principle of configurability, adapting to your unique operational needs — not the other way around. We provide the framework; you build the experience. - Every module, configured to your operating practices - Embeddable widgets that match your brand - Deeply granular user permissions and roles - Fully customizable pricing models --- ## Integrations EagleEye offers seamless one-click integrations. Connect with the tools you already use and love. **Integration partners:** - Trackman (launch monitor / simulator technology) - TopTracer (ball-tracking technology) - InRange (range automation) - Range Servant (range automation) - Range Automation Systems - QuickBooks (accounting) - OpenTable (reservations / dining) - Tripleseat (event management) - Yelp (reviews / discovery) - Google (search / reviews) - Point of Sale Systems - All Venue TVs (networked display integration) - Networked Lighting - HVAC Systems - Security Cameras - Access Control - Social Platforms --- ## Call to Action EagleEye invites venue operators to request a personalized demo. The demo request form captures contact details and is submitted to the EagleEye team for follow-up. **CTA:** Request a Demo — https://www.eagleeyeapp.ai --- ## Company Information - **Product name:** EagleEye - **Category:** Venue Management Software / SaaS - **Target customers:** Entertainment venue operators (golf simulators, driving ranges, multi-sport facilities, bowling, batting cages, escape rooms, and similar activity-based venues) - **Website:** https://www.eagleeyeapp.ai - **Customer portal:** https://portal.eagleeyeapp.ai - **Demo API endpoint:** POST https://portal.eagleeyeapp.ai/api/demo-request --- ## Footer EagleEye — All rights reserved. Social links available on the homepage footer.