# EagleEye

> EagleEye is the all-in-one, purpose-built venue management platform for entertainment venues. Configure every detail and empower your team to deliver unforgettable guest experiences.

EagleEye is a comprehensive SaaS platform that unifies operations, guest management, and business intelligence for activity-based entertainment venues — including golf simulators, driving ranges, bowling alleys, batting cages, escape rooms, and similar multi-bay/court/lane concepts.

The platform is built on a principle of configurability: every module adapts to a venue's unique operating practices rather than forcing operators to work around rigid software. EagleEye also ships AVA, an embedded AI engine that learns venue patterns and autonomously optimizes operations in real time.

## Product Overview

- [EagleEye Homepage](https://www.eagleeyeapp.ai/): Full platform overview with interactive feature demos, capability showcase, and demo request form

## Core Features

- [Reservations](https://www.eagleeyeapp.ai/#features): Map-based booking management with floor plan views, guest tagging (VIP, allergy flags, promos), push notifications, and bay/lane/court assignment
- [AVA — AI Venue Assistant](https://www.eagleeyeapp.ai/#features): Intelligent automation engine that auto-assigns guests to optimal bays based on venue flow, group size, and preferences; predicts demand for pricing adjustments; manages waitlists dynamically with accurate wait-time notifications
- [Point of Sale](https://www.eagleeyeapp.ai/#features): PCI-compliant payment processing with tap-to-pay, Apple Pay, Google Pay, Visa, Mastercard, Discover, Amex; connected terminals across all devices; cash drawer management with open/close logs; 99.8% transaction success rate
- [CRM & Marketing](https://www.eagleeyeapp.ai/#features): Full customer profiles with lifetime value, visit history, and spend data; campaign automation (welcome series, win-back emails, upsell SMS); segmentation and @mention communications
- [Memberships](https://www.eagleeyeapp.ai/#features): Tiered membership programs (Bronze → Silver → Gold → Platinum → Diamond) with auto-renewal, per-tier benefit configuration, member cards, and usage tracking
- [Gift Cards](https://www.eagleeyeapp.ai/#features): Sell digital and physical gift cards; POS-integrated issuance and redemption; embeddable website widget; real-time balances and breakage analytics
- [Analytics & Reporting](https://www.eagleeyeapp.ai/#features): Live KPI dashboards (revenue, growth, conversion rate, weekly trends); AVA-powered AI analysis that identifies anomalies and surfaces actionable insights; unified data from POS, reservations, memberships, and events
- [League & Tournament Management](https://www.eagleeyeapp.ai/#features): End-to-end event organization covering registration, team rostering, schedule creation, and integrated scoring (Trackman-compatible)
- [Inventory Management](https://www.eagleeyeapp.ai/#features): Smart reorder points derived from usage trends; barcode-based PO receiving; supplier lead time and cost-delta tracking
- [Waivers](https://www.eagleeyeapp.ai/#features): Digital liability waivers with tablet signing and document management
- [Accounting](https://www.eagleeyeapp.ai/#features): Payment reconciliation, financial reporting, and accounting exports
- [Employee Messaging](https://www.eagleeyeapp.ai/#features): Secure in-platform team chat with broadcast announcements, read receipts, and role-based @mentions
- [User Permissions](https://www.eagleeyeapp.ai/#features): Deeply granular, role-based access control across all modules

## Integrations

EagleEye connects with: Trackman, TopTracer, InRange, Range Servant, Range Automation Systems, QuickBooks, OpenTable, Tripleseat, Yelp, Google, Apple Pay, Google Pay, networked venue TVs, HVAC systems, security cameras, access control systems, and social platforms.

## Contact & Access

- [Request a Demo](https://www.eagleeyeapp.ai/demo): Dedicated demo request page with a form to schedule a personalized walkthrough
- [Customer Portal / Login](https://portal.eagleeyeapp.ai): Existing customer login

## Optional

- [EagleEye Full Content](https://www.eagleeyeapp.ai/llms-full.txt): Complete site content in a single LLM-readable document