Solutions

Family Entertainment Center Software

Run your entire FEC on one platform: bookings, POS, waivers, parties, memberships, and analytics, with zero monthly software fees.

Request a Demo See Pricing

A modern family entertainment center is really five or six businesses under one roof: an arcade, a kitchen, a party venue, an attractions operator, and a retail shop. Most FECs run each of those on a different system that was never designed to talk to the others. The result is double-entry, blind spots in your guest data, and a monthly software bill that grows every time you add an attraction.

EagleEye replaces that patchwork with a single venue operating system. Every booking, swipe, waiver, and membership lives in one place, so your staff work faster, your guests move through the building without friction, and you finally see the whole picture of how your venue makes money.

The problems operators tell us about

A different system for every attraction

Arcade card system here, lane or bay booking there, a separate waiver kiosk, and a POS that knows about none of it. Nothing reconciles, and your team re-keys the same data all day.

Party and group booking chaos

Birthday parties, corporate events, and field trips get tracked in spreadsheets and email threads. Deposits slip through the cracks and double-bookings happen on your busiest Saturdays.

Waiver lines at the front door

Paper waivers or a disconnected waiver app create a bottleneck at check-in and leave you without a clean, searchable record when you need one.

No single view of the guest

You cannot see that the family who booked a birthday party also visits every other weekend, because each system holds a different fragment of their history.

Stacking monthly software fees

Per-module pricing and per-seat licenses mean every new attraction or terminal raises your fixed costs before a single guest walks in.

One platform, every job

One POS for attractions, F&B, and retail

Sell bay time, attraction tickets, food and drinks, and pro-shop merchandise from the same point of sale, with tap-to-pay, Apple Pay, and Google Pay built in.

Unified booking across every attraction

Take online and on-site reservations for lanes, bays, courts, and timed attractions from one calendar, with automated confirmations and bay-ready notifications.

Birthday and group event management

Build party and corporate packages, collect deposits, and assign rooms and staff, all tied to the same guest record and payment system.

Digital waivers tied to guest profiles

Guests sign once on a tablet or their phone, the waiver auto-fills from their reservation, and every signed document is attached to their profile for instant lookup.

Memberships, passes, and gift cards

Sell tiered memberships and season passes, plus digital and physical gift cards that redeem anywhere in the building, with an embeddable website widget.

Full guest CRM and marketing

Every visit, party, and purchase rolls up into one profile with lifetime value, so you can run win-back, birthday, and upsell campaigns that actually convert.

Real-time analytics with AVA

Live dashboards for revenue, utilization, and attach rates, plus AVA by EagleEye, the AI Venue Assistant that surfaces anomalies and tells you where the next dollar is.

Self-service kiosks

Let guests check in, sign waivers, and buy attraction time at a kiosk, cutting front-desk lines on peak days without adding staff.

EagleEye connects with the tools FECs already rely on, including QuickBooks for accounting, OpenTable and Tripleseat for events, and TrackMan and InRange for golf attractions.

Frequently asked questions

What is family entertainment center software?

Family entertainment center (FEC) software is the system that runs the operational side of a multi-attraction venue: reservations and ticketing, point of sale, digital waivers, party and event booking, memberships, and reporting. EagleEye combines all of those into a single platform instead of separate tools for each attraction.

Does EagleEye replace my separate arcade, booking, and POS systems?

Yes. EagleEye is designed to be the one system of record for an FEC. Reservations, point of sale, waivers, memberships, gift cards, CRM, and analytics all share the same data, so you can retire the patchwork of disconnected tools and stop re-keying information between them.

Can EagleEye handle birthday parties and group event bookings?

Yes. You can build party and corporate event packages, collect deposits, and assign rooms and staff, all connected to the same guest profiles and payment processing the rest of your venue uses.

Does EagleEye include digital waivers?

Yes. Guests sign legally binding digital waivers on a tablet, kiosk, or their own phone. Waivers pre-fill from the reservation and attach automatically to each guest profile, with a full searchable record.

How much does family entertainment center software from EagleEye cost?

EagleEye charges zero monthly software fees. Pricing is transaction-based, so you pay only when your venue earns, with no per-seat licenses or per-module upsells. Request a demo for a pricing walkthrough tailored to your venue.

Simplify your tech stack with one platform
and zero monthly software fees.

EagleEye customers have consolidated 4+ vendors, accelerated staff onboarding, and unlocked real-time visibility across reservations, gameplay, and revenue.

Book a demo to see it in action